Softphone

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Softphones are essentially software-based phones. They mimic desk phones by presenting a phone interface on the computer, complete with a dial pad and call handling features (such as Mute, Hold, and Transfer). But since they operate on a computer, they are much more powerful than desk phones. Softphones additionally offer video calling and conferencing, visual voicemail management, chat and SMS capabilities, and more.

Softphones are available for all different devices and platforms. There are desktop applications that run on Mac and Windows computers, laptops, and tablets, web-based versions that are accessible in the browser, and mobile apps for iOS and Android devices.

Robust call features in
an easy-to-use interface

Access call control features intuitively, from call transfer to call recording to best handle customer communications.

Call Transfer, Forward, Hold
Click-to-dial, Auto-answer
Call Recording
  • Take Your Business Phone Wherever You Go

Employees who work from home or frequently travel to clients or vendors will be able to take their business phones with them. From a client’s office, hotel room, or even a coffee shop, they can simply boot up their laptops and have their phones ready to go. Using the softphone, they can answer incoming calls as well as make outgoing calls, just as if they were sitting at their desks using a physical phone.

But softphones are also helpful for staff members who are working in the office. Perhaps a colleague is expecting an important call about a sales deal or contract negotiation, but has an afternoon full of meetings. Instead of missing the call when it comes in, s/he can take a laptop into those meetings and immediately answer the call when it arrives.

  • Keep Personal Cell Numbers Private

Since softphones connect to a cloud phone system over the Internet, they are simply offsite devices of that phone system. Employees who are on the road can use them to answer work calls on their smartphones while keeping their personal cell numbers private. And since the call occurs over the Internet (in other words, over a data connection), employees won’t be using up their cell phone plan’s calling minutes.

  • Work Efficiently with User-Friendly Enhancements

One of the best aspects of softphones is that they present an interactive user interface. This allows for many shortcuts and enhancements when using the phone, including:

  • Call Transfers: Need to transfer a call to any user? Just click on the call in the softphone interface and drag it over to your user’s name— it’s that easy!
  • Visual Voicemail: Instead of taking time to navigate menu prompts, review your voicemail messages in a visual format. Softphones allow you to play your voicemails, delete them, configure voicemail to email, and set other settings right from the user interface.
  • Incoming Call Notifications: In addition to ringing tones, softphones will notify you of incoming calls through popup notifications with caller ID info or bouncing/flashing app icons on your computer’s dock or taskbar.

Optimize call quality
with HD audio codecs

Bria optimizes your audio quality with automatic codec selection. Alternatively, select a codec that best suits your needs.

G.711, G.722, G.729
GSM, Speex (NB & WB)
SILK (NB & WB), Opus

Work remote from
desktop or mobile

Bria is designed to be easy and intuitive to use no matter if you’re on mobile or desktop.

Push Notification Support
Call History and Contact Sync

Start calling with the leading softphone for business

  • Take Your Business Phone Wherever You Go

Employees who work from home or frequently travel to clients or vendors will be able to take their business phones with them. From a client’s office, hotel room, or even a coffee shop, they can simply boot up their laptops and have their phones ready to go. Using the softphone, they can answer incoming calls as well as make outgoing calls, just as if they were sitting at their desks using a physical phone.

But softphones are also helpful for staff members who are working in the office. Perhaps a colleague is expecting an important call about a sales deal or contract negotiation, but has an afternoon full of meetings. Instead of missing the call when it comes in, s/he can take a laptop into those meetings and immediately answer the call when it arrives.

  • Keep Personal Cell Numbers Private

Since softphones connect to a cloud phone system over the Internet, they are simply offsite devices of that phone system. Employees who are on the road can use them to answer work calls on their smartphones while keeping their personal cell numbers private. And since the call occurs over the Internet (in other words, over a data connection), employees won’t be using up their cell phone plan’s calling minutes.

  • Work Efficiently with User-Friendly Enhancements

One of the best aspects of softphones is that they present an interactive user interface. This allows for many shortcuts and enhancements when using the phone, including:

  • Call Transfers: Need to transfer a call to any user? Just click on the call in the softphone interface and drag it over to your user’s name— it’s that easy!
  • Visual Voicemail: Instead of taking time to navigate menu prompts, review your voicemail messages in a visual format. Softphones allow you to play your voicemails, delete them, configure voicemail to email, and set other settings right from the user interface.
  • Incoming Call Notifications: In addition to ringing tones, softphones will notify you of incoming calls through popup notifications with caller ID info or bouncing/flashing app icons on your computer’s dock or taskbar.